4 ways your workplace encourages ‘toxic productivity’—and how to fix it

Jennifer was recently featured in CNBC’s Make It.

Toxic productivity, defined as working excessively at the expense of personal health and well-being, is a growing issue in many workplaces. Jennifer Moss, an expert in workplace culture, explains that toxic productivity arises when employees are encouraged or even pressured into overworking, which ultimately decreases overall productivity and morale. Common signs of toxic productivity include employees being praised for staying late, leaders emailing outside of work hours, employees eating lunch at their desks, and promotions given to those who overwork to the point of burnout.

Jennifer emphasizes that workplace leaders play a crucial role in creating a culture that fosters well-being. Leaders should model healthy work-life balance by prioritizing their own well-being and encouraging employees to do the same. One way to do this is through "loud vacationing," where leaders openly take time off and encourage others to disconnect from work. This could be as simple as taking a short walk and inviting others to join. Jennifer also suggests creating opportunities for employees to connect outside of work, such as organizing regular social events like pizza Fridays or muffins on Mondays.

Furthermore, leaders should gather feedback from employees to understand what is working well and what is causing stress. Regular check-ins, such as asking employees what energized them or stressed them out during the week, can help leaders make adjustments to support a healthier work environment. By focusing on well-being, leaders can reduce the cycle of toxic productivity and promote a more sustainable, productive workplace.